Contacting a seller

Hello. I have contacted a seller a number of times over the last three weeks about an item but unfortunately I’ve not had a response. Is there any way still white can contact them by another method such as phone? I am very keen to buy the item. Thanks!

2 Responses

I'm having this problem with all 3 sellers I've contacted, a couple have replied once or twice and then go silent even though you've seen your message, it is beyond frustrating!

Hi Ladies,

We display each sellers response rate and average response time on each listing which can help determine how active they are in responding back to you.

Stillwhite does not offer phone support but if you email our support team via here: we can email the seller on your behalf asking them to respond back to you.

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very easy to create posting. quick transaction period
Lily, Boston
3 weeks ago
Great service. My buyer came and tried the dress on in my home with her Mum and friends. It was a fun experience for all and she bought the dress that day.
Lucy, Sunshine Coast
2 weeks ago
Good news, Stillwhite is available in your country. Switch to