Unable to log into PayPal through Stillwhite’s

Hi :) I am trying to purchase a dress and I get an error when trying to log into PayPal. I can log into PayPal directly, but through here it’s not working, I put in my username and password then I get ‘sorry we are unable to process this request currently - has anyone had this issue?

2 Responses

Hi Ana

This error message may occur when PayPal temporarily flags a transaction as it is unusually large, or one of the PayPal accounts are relatively new. Please try waiting several hours (up to 12) before trying again.

It's possible to contact PayPal directly to allow the payment through instantly.

If you continue to have issues, please ask the seller to send you a payment request directly from within their PayPal account. The same level of buyer protection still applies.

Thanks Bruno, great help :)

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Using stillwhite was simple and easy. Communication between buyer and seller was fast and efficient. I was able to buy my baby sister's dream dress at a fraction of the cost!
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buyer
Jasmen, Corpus Christi
1 week ago
Great service! Made the process easy and it felt safe for both seller and buyer.
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seller
Tamara, Brisbane
17 hours ago