Unable to log into PayPal through Stillwhite’s

Hi :) I am trying to purchase a dress and I get an error when trying to log into PayPal. I can log into PayPal directly, but through here it’s not working, I put in my username and password then I get ‘sorry we are unable to process this request currently - has anyone had this issue?

2 Responses

Hi Ana

This error message may occur when PayPal temporarily flags a transaction as it is unusually large, or one of the PayPal accounts are relatively new. Please try waiting several hours (up to 12) before trying again.

It's possible to contact PayPal directly to allow the payment through instantly.

If you continue to have issues, please ask the seller to send you a payment request directly from within their PayPal account. The same level of buyer protection still applies.

Thanks Bruno, great help :)

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I love that your website is secure and gives you a form of protection against false accounts. Thanks for helping me sell my dress and making another bride's wedding day just as special.
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Nicolette, Cape Town
2 weeks ago
Loved Stillwhite!! What an amazing platrorm, efficient, safe and user friendly!!! Thank you Stillwhite
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Kayla, Johannesburg
3 weeks ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.ca