Seller protection

There is a lot of info about buyers protection. But as a seller I am just as concerned that I dont get scammed or fraudulent behavior. What does still white do to protect my sale? I have heard of people hacking into paypal and there being issues with payments. I want to make sure my sale isnt scammed.

1 Response

Hi Allison

Sellers are protected through PayPal's Seller Protection prgram. The following is directly from the PayPal website:


If your buyer files a reversal, claim or chargeback against you due to unauthorised transactions or for items not received, PayPal will reimburse the full amount of your eligible transaction and waive the chargeback fee if applicable.

PayPal Seller Protection is provided to our sellers with no additional signup or cost. Your eligible transactions are safeguarded with Seller Protection when your buyer raises claims, chargebacks or reversals for the following problems:

- Unauthorised transaction: Buyer claims that they didn’t authorise the purchase, they didn’t make the purchase, or they were victims of identity or credit card theft.
- Item not received: Buyer claims to have never received the goods they purchased.



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Using stillwhite was simple and easy. Communication between buyer and seller was fast and efficient. I was able to buy my baby sister's dream dress at a fraction of the cost!
Jasmen, Corpus Christi
1 week ago
Great service! Made the process easy and it felt safe for both seller and buyer.
Tamara, Brisbane
17 hours ago